Shipping Policy — Mezlan Shoes

Order Processing Time

Orders are generally processed within 2–5 business days after payment has been verified. Business days do not include weekends or public holidays. Processing may take longer during busy periods or due to circumstances beyond our control.

Shipping and Delivery

After an order has been processed and shipped, delivery time depends on the destination, shipping method, and carrier. Any delivery estimates shown at checkout are estimates and are not guaranteed.

Shipping Charges

Applicable shipping fees will be displayed at checkout before you complete your purchase.

Order Tracking

If tracking information is available for your shipment, it will be provided when your order ships. Tracking updates may take time to appear in the carrier's system.

International Orders and Customs

International shipments may be subject to customs duties, taxes, or import fees. Any applicable charges and the party responsible for paying them depend on the destination and the information provided at checkout.

Delays

Delivery may be affected by weather, carrier disruptions, customs inspections, incorrect shipping details, or other circumstances outside our reasonable control. If your shipment is delayed, please contact us for assistance.

Incorrect Shipping Information

Please check your shipping address carefully before placing an order. Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, contains an incorrect item, or appears to be lost, contact us with your order details so we can review the issue and advise on the next steps.

Contact Information

Business name: Mezlan Shoes
Website: https://mezlanshoesofficial.com/
Email: info@mezlanshoesofficial.com
Phone: +44 7956 536094

Business address: 4881 Rivers Ave, N Charleston, SC 29406, United States

Please also review our Refund and Return Policy for information about eligible returns and refunds.